Under normal circumstances, returns are accepted within 30 days from the date of shipment. This does not include "non-cancellable/non-refundable" ("non-standard products") products and downloadable software ("digital delivery") products, or products subject to purchase agreements. Only products originally shipped from Jingchang Electronics can be returned to Jingchang Electronics. All other products will be quarantined and disposed of in a timely manner, or returned to the customer. Before the customer returns the product to Jingchang Electronics, the customer must ensure that the product was purchased from Jingchang Electronics and did not replace Jingchang Electronics in whole or in part with the same products from other suppliers, distributors or other such product sources. The product. The returned product should be in the original packaging and has not been used (except for defective products). ESD or humidity sensitive products should not be opened, except under controlled conditions.
The return shipping fee must be paid in advance; we do not accept cash on delivery shipping. Some products may require direct return to the manufacturer. Fill out the return approval form or contact us to get the return approval number. Your customer service representative will provide your product with a return approval number and correct return address.